1. Payment Processing

1.1. Online Payments

All payments, including rent, utility bills, and on-demand services, are processed through our secure online payment system.

1.2. Payment Methods

Users can make payments using mobile money, credit/debit cards, bank transfers, and other payment methods supported by RentPod.

2. Rent Payments

2.1. Due Dates

Rent Payments are due as specified by your signed lease agreement.

2.2. Automatic Payments

Users have the option to set up automatic recurring payments for convenience.

3. On-Demand Services Payments

3.1. Service Fees

Users will be charged the specified fee for each on-demand service requested.

3.2. Cancellation Policy

Cancellations made within 6 hours of the scheduled service may be subject to a cancellation fee.

4. Utility Bill Payments

4.1. Billing Period

Utility bills will be generated on a case basis, depending on the selected utility bill.

4.2. Due Dates

Utility bill payments are due as specified by the selected utility billing cycle.

5. Refunds

5.1. Rent Payments

Refunds for rent payments are not typically provided. Exceptions may be considered on a case-by-case basis.

5.2. On-Demand Services

Refunds for on-demand services may be issued in accordance with our Refund Policy.

6. Disputed Charges

6.1. Notification

Users are required to notify RentPod of any disputed charges within 12 hours of the transaction.

6.2. Investigation

RentPod will investigate disputed charges and may request additional information from the user.

7. Payment Security

7.1. Secure Transactions

RentPod employs industry-standard security measures to protect user payment information.

7.2. Encryption

All payment transactions are encrypted to ensure the security of financial data.

8. Changes to Payment Terms

RentPod reserves the right to update or modify these payment terms at any time. Users will be notified of significant changes, and continued use of the App after such changes constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about our payment terms, please contact us at info@rent-pod.com